Chris Jones
11/03/2019
$485.00
Connected eCommerce is at the core of personalised customer experience. Today customers expect companies to be agile, to have all relevant information at hand, and expect customer service agents to be empowered. With storeConnect — we've solved that!
All updates to your online store are done within Salesforce. All incoming customer data instantly updates your Salesforce environment, keeping your customer, order, promotion and stock inventory records up-to-date. In just a few clicks, your team can update products, orders, shipping information and all client interactions.
storeConnect allows you to have multiple storefronts connected, managed and delivered—all from one system. No more managing multiple software platforms and services to deliver different customer or brand targeted ecommerce stores. Manage multiple price books to cater to different customers, brands or regions.
The integration doesn't stop at Salesforce. We offer seamless integration with many leading payment gateways, numerous ERP platforms, and many other software packages, removing the need for manual data cross-entry and increasing data accuracy. Free up your staff from time-consuming, and error prone, tasks!
storeConnect has a low monthly license and transaction fee structure making it affordable for any size business.
storeConnect is 100% customisable. Custom business processes can be implemented to accommodate any requirements.
Every storeConnect installation has an annual support solution providing software version upgrades, security patches and 24x7 system monitoring and support.
storeConnect Concierge has been released on the Salesforce App Exchange! We built it from the ground up to both simplify and speed the installation or migration of your ecommerce.
This is achieved by leveraging the power of Salesforce and the customer and product information already in your Salesforce Org. The efficiencies mean you get to market faster and benefit from lower development requirements.
storeConnect is Salesforce Native and built for Lightning. So you are ready to take full advantage of all Salesforce platform tools.
storeConnect is built on Heroku with deep integration with Salesforce, allowing for rapid deployment of engaging customer loyalty and satisfaction applications to extend your investment in Salesforce's premiere e-commerce solution, Commerce Cloud.
Enhance the capabilities of your Commerce Cloud investment with additional "pop up" stores handling small, bespoke market segments, or focused solutions to engage your customer base further with Membership rewards points driven sites and sales. With storeConnect you can expand the capabilities to include any open-source or third-party solutions your business requires.
With storeConnect we allow for full customisation and a wide range of integrations in a fully managed solution. We provide 24/7 support from our dedicated operations staff and generous ongoing maintenance plans.
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storeConnect comes with a clean, 100% mobile responsive design out of the box that can have a simple logo and colour scheme applied to make it unique.
Full design customisation is available and implemented for a fixed, up-front, price.
Customisation doesn't stop there either. We can implement custom check out sequences, custom business processes, custom product recommendations by user. If you can imagine it, and it's possible, we can implement it.
Salesforce provides the world's leading CRM and customer success platform. storeConnect hooks your ecommerce platform into everything Salesforce.
If you use Marketing Cloud, Service Cloud® and Community Cloud, storeConnect is the affordable ecommerce platform that will bring it all together.
Need an analysis of your most profitable products? Sales Cloud has you covered. Need real-time chat with clients? With Salesforce LiveAgent, you not only chat, you see the pages they have visited, the products purchased and gain a full 360 degree customer view with every interaction.
All information is fully synchronised allowing you to concentrate on your product and your brand.
storeConnect is an online store backed with the full power of Salesforce. You no longer need to manage different platforms to keep track of inventory, sales, shipments and clients. storeConnect & Salesforce provides you one central location for customer information.
Sales staff can see the products viewed in the store and chat in real-time with Salesforce LiveAgent. Service staff can see full purchase and shipping histories, client notes or any other information you collect. These and more are all stored in the one place for your use.
If you're a company with different physical locations, why not set-up multiple store-fronts for each location? Importers with multiple brands can set up one storeConnect instance and have each brand on its own URL, with its own front end look and feel.
Or if you just want to have a different interface for retail customers and companies or geographic regions, storeConnect is the solution for you.
You get one dashboard in Salesforce where you control products across multiple domains. One place to manage stock information, promotional discounts to each market segment, and one place to manage service or support calls.
storeConnect will simplify many aspects of your business.
The storeConnect setup fee includes full integration with many major payment providers, such as PayPal, Stripe, Braintree, SecurePay, and MasterCard Payment Gateway Service.
If you're a B2B company who accepts purchase orders from your clients, we can easily arrange that as well.
With additional configuration, we can connect to any payment provider who allows API access. And, if that's not enough to make your clients smile, we can tailor to allow multiple payment gateway options at checkout such as Paypal, AfterPay and Stripe.
Seamless B2C, B2B and B2D ecommerce participation converts to more sales
Managing the back end of your business effectively is vital to your success. There are multiple software systems around which handle each aspect of your business from sales, to stock and shipping management, but if often takes a lot of manual work to get them fully working together.
And that's where storeConnect and the entire Salesforce ecosystem shines. storeConnect allows you to control your online store within Salesforce. It gives the ability to integrate your business systems to the vast functionality Salesforce offers.
storeConnect & Salesforce is the affordable platform that gives you the tools and insights into your customers you need so you can concentrate on what you do best.
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Every storeConnect instance is maintained and monitored under reinteractive's OpsCare service. Our staff are on hand 24/7 to keep your storeConnect on-line and performing at all times.
Utilising the Salesforce Heroku Cloud & reinteractive OpsCare, your storeConnect online store is supported 24/7 by an industry leading platform, with a dedicated and passionate support team.
We have a dedicated team, providing follow-the-sun support for all storeConnect customers. We're awake 24/7 so you can sleep soundly.
We believe your attention should be on growing your business, not worrying if your site is 'up'.
Keeping a store online and secure is critical in the modern business world. Every storeConnect installation includes annual support to provide software version upgrades, security patches and our 24x7 support.
At reinteractive we have been building and hosting our client’s software applications site for close to a decade, keeping them online, scaled and secure.